Data Analyst (CFS) Full-time

Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development children.  CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.

OUR MISSION

Strengthening families and fostering the healthy development of children.

OUR VISION

Healthy, thriving individuals and families building strong, multi-cultural communities across generations.

OUR VALUES

HOPE values: Humility, Ownership, Perseverance, Engagement

We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 15 Paid Holidays in a Year (16 in an Election Year), Medical/Dental/Vision/RX plans, Opt-out incentive, 401(k), flexible spending plans, & more.

Come join Child & Family Service and help us serve thousands in our communities!

SUMMARY OF DUTIES

As directed by the Director of Organizational Impact, the Data Analyst is responsible for the implementation and maintenance of data systems and all participant data within the scope of the Performance Department and benefit of the agency at large. Makes recommendations to the Director of Organizational Impact when analyzing data trends. Complies, tabulates and prepares a variety of reports related to Performance Department and programs. Utilizes statistical tools to assist the Director of Organizational Impact and other staff in the analysis of data and reports. Provides back up to the Director of Organizational Impact. Position involves a high degree of confidential information.

EDUCATION AND TRAINING REQUIREMENTS

• BA Preferred Four-Year College Degree from a school accredited by a recognized accrediting agency - general major. Requires basic knowledge or training in a specialized or technical field or trade, such as social work, professional accounting, finance, business administration, and marketing.

EXPERIENCE

• Over two year, up to and including three years.

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Makes recommendations to the Director of Organizational Impact when analyzing data trends and outcomes for better quality performance throughout the organization.
• Ensures and assists with the implementation of system compliance within the Performance Department purview by reviewing clinical reports, data, tables and listings.
• Develops and maintains data bases for Performance Department, making revisions as needed.
• Maintains and modifies, as necessary, electronic data management system(s)
• Analyzes and monitors data and develops reports associated with quality improvement processes, utilizing appropriate statistical tools.
• Trains staff in the development and use of data analysis tools and reports.
• Responsible for the analysis of new and existing data sources in order to propose amendments/improve methods of accessing and using data and to provide support for the development of new and existing data product.
• Provides research and prepares special reports and projects, including compiling and tabulating related data.
• Participates in department staff meeting and agency meetings, as required.
• Maintains confidentiality and integrity of reports, records and other information within the scope of this position.
• Fulfills data request for grants/proposals.
• Provides backup to the Director of Organizational Impact.
• Conducts workflow checks/adjustments in ETO for all programs statewide.
• Provides group/one-on-one trainings as well as refreshers in ETO for all programs statewide.
• Troubleshoots with staff via phone or in person for ETO for all programs statewide.
• Makes changes/reorders fields on demographics page in ETO.
• Merges duplicate cases/deletes/creates touch points/ data entry (demographics/touch points) in ETO.
• Sets up user accounts/makes changes to user accounts/resets passwords/disables accounts in ETO.
• Sets up user accounts in Relias as needed and runs reports as needed in Relias.
• Runs reports of staff trainings as needed in Relias.
• Provides access and usage of the Relias Learning Management System (RLMS) to new staff for all programs statewide. Back-up to Relias New Hire Orientation Trainings.
• Designs/Modifies program data bases for funder reports.
• Performs other related duties as assigned.

OTHER POSITION REQUIREMENTS

• This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
• Requires contacts both inside and outside the organization in order to furnish or obtain information and/or provide client services. Normal courtesy, tact and discretion required.

At Child & Family Service, we value and celebrate diversity, equity, inclusion, and belonging. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence, and termination.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://childandfamilyservice.isolvedhire.com/jobs/1470675-491016.html