Attendant (General Cleaner), Internship
Experience a 6 week - 12 week internship in a luxury resort environment. The Attendant (General Cleaner) is responsible for ensuring we provide the highest level of cleanliness in our guestrooms.
What you will be doing:
- Clean guestrooms to include: dusting, making beds, soiled linen removal from rooms, daily turndown service and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenishing room supplies
- “Own” lobby and/or public area assigned, on a regular schedule, cleaning, spot sweeping, carpet dusting when necessary, keeping glass doors, mirrors free of fingerprints, and elevators regularly
- Clean all mirrors and glasses; inside of windows; all vents in assigned areas stock all paper supplies in restrooms and storage closets; wipe, clean all marble and tables and dust all surfaces
- Take initiative to add a personalized experience for the guest
- Maintain proper usage of cleaning supplies and equipment
- Accurately report room status reports throughout the duration of your shift
- Take ownership of guests’ privacy and belongings, while ensuring exceptional service
- Work effectively and contribute positively to a team
- Keep linen closets, supply closet and landing organized and clean
- Report damage or malfunction in hotel rooms/areas
- Respond professionally, politely, and efficiently to requests from guests
- Use hands to lift, carry, or pull objects that may be heavy
- Maintain excellent grooming and uniform standards
- Read, understand and follow all department policies
Qualifications
Your experience and skills include:
- Warm and caring personality; previous housekeeping experience is an asset
- Basic understanding of the English language
- Ability to anticipate and focus attention on guest needs by being professional and welcoming
- Lifting requirements up to 25 lbs.
- Carrying of objects weighting up to 50lbs.
- Excellent organizational skills and time management
- Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests