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Loan Servicing Specialist

First Hawaiian Bank
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Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the ‘Best Places to Work in Hawaii’ for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. 

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. 

First Hawaiian Bank is currently seeking a Loan Servicing Specialist to join our Consumer Credit Service Center team. In this role, you’ll be responsible for servicing Home Equity, Small Business, Auto, and Personal loans and lines. Assist branches, departments, and customers with loan servicing inquiries and performs account maintenance.   

Work Schedule:

Monday - Friday 8:00AM to 5:00PM (hours may vary)

Compensation:

The hourly pay range for this role is $17.75 - $22.75/hr; commensurate with experience.

The ideal candidate will have:

  • High school diploma or equivalent required.
  • Bachelor’s degree in Business or related field preferred.
  • Banking experience in the consumer loan area with good working knowledge of the various consumer loan products as well as mortgage loan documentation and regulations highly desirable.
  • 1 year of experience in general clerical, administrative, customer service or related field.
  • Able to plan, organize and budget.
  • Excellent written and verbal communication skills.
  • Able to handle confidential matters judiciously.
  • Possesses attention to detail with excellent follow-through.
  • Able to work under pressure with multiple deadlines.
  • Excellent time management skills.
  • Possesses sales skills to enhance business development objectives.
  • Strong attention to detail.
  • Proficient in Microsoft 365 programs such as Outlook, Word, and Excel; ability to learn various software programs.

Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members

If this position sounds like an ideal match, we invite you to apply so we can learn more about you.

At First Hawaiian Bank, it all starts with YES!