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Monitors the Vanguard Center of High Performance Computing (VCHPC) computational and facility infrastructure in close coordination with senior
technical, administrative, and security staff members. Monitors large installation computer and network equipment, including supercomputers and distributed server
systems. Provides help desk support and facility security. Troubleshoots computing and network systems deviations and assists other operations staff in detecting
nature of non-routine job errors or equipment failures, especially in area of specialization. Ensures efficient processing of new user accounts. Reviews, tests, and
implements new system applications, and makes suggestions to correct or enhance system. Operates multiple control consoles, online terminals, laser and line
printers, and forms-handling equipment. Analyzes and responds to routine console instructions and error messages. May perform file system backups. Logs events
during shift, including system malfunctions and disruptions, into log book/discussion forum database and creates shift reports for supervisory review. Assists in
resolving other software/hardware issues, online processing problems, or applications processing problems. Assists with installing cables, connectors,
communications hubs, etc. Assists in training new operators and other staff members. Must be able to work some evenings and weekends as required to fulfill duties
and responsibilities.