Local Sales Manager

Hawaiʻi Convention Center

Just steps from Waikīkī, the Hawaiʻi Convention Center is an event destination like none other — a stunning marriage of form and function, open to sky and sun between the shade of terraces and lanais, graced with courtyards, waterfalls and fishponds to create a meetings and convention backdrop that is at once tranquil and invigorating. Designed by world-renowned architects Wimberly Allison Tong & Goo and LMN, this luminous structure shines like a gem tucked into its tropical setting, blending state-of-the-art technology with authentic island ambiance as a monument to the cultural diversity and legendary spirit of aloha that inspires attendees to see the world in a new light.

Essential Functions: 

ATTAIN ESTABLISHED ROOM NIGHT, REVENUE AND/OR NUMBER OF EVENTS GOALS

• Direct and manage all group and banquet sales activities to achieve budgeted individual and team revenue goals.
• Execute annual business plan to achieve goals.
• Accountable for established goals that are determined/renewed on an annual basis with the General Manager.
• Solicit past, existing and potential accounts through personal sales calls, site inspections/visits, customer targeted events/initiatives, written/oral communications.
• Maintain knowledge of market, competition and account prospects to be added to the account portfolio.

Participate in sales meetings, sales strategy meetings, pre-convention meetings, training and other sales-related meetings, as required.

Attend trade shows, industry events and/or meetings determined to impact direct sales to the Hawaii Convention Center.

ASSIST HAWAI‘I VISITOR AND CONVENTION BUREAU:

• With inquiries pertaining to space, dates and rates.
• Any other sales related functions, to include but not limited, to site inspections and/or client meetings.

Required Qualifications :

• A minimum education level of: High School Diploma or its equivalency
• A minimum of 1 year of related work experience.
• Experience selling a Convention Center, collaborating with a city and/or state visitor’s bureau, hotel partners etc.  Strong knowledge of the Convention Center industry; sales and/or marketing experience in the Travel/Tourism industry.
• Ability to make presentations to company management and clients.
• Excellent customer service skills working with diverse backgrounds.
• Excellent knowledge of computer operations (Microsoft Office 365).
• Requires strong listening and communication skills (both oral and written)
• Skilled at establishing and maintaining cooperative and productive work relationships with clients, vendors, and staff.
• Ability to work under pressure, meet deadlines, and working with confidential information.
• Excellent organizational and time management abilities.
• Detail oriented and ability to manage multiple priorities independently.
• Demonstrated independent thinking and problem-solving skills.
• Must possess and exude a positive, team-oriented attitude.
• Ability to multi-task in a fast-paced environment and prioritize projects/tasks while remaining productive and professional.
• Self-starter with a willingness and enthusiasm for taking on additional responsibility.
• Ability to work varying schedules to reflect the business needs of the company.
• Must have the ability to work harmoniously in a team setting exhibiting the “Aloha Spirit” to fellow workers, guests, clients and the community so as to provide exceptional customer service while demonstrating behaviors that reflect the Hawai‘i Convention Center’s vision, mission statement and values.

Preferred Qualifications (if applicable):

• Experience selling Hawai‘i as destination

Annualized exempt/salaried rate of pay $70K - $80K