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Program Manager (7522)

Job Title: Program Manager

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company. 
Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.
Posting End Date: 10/28/2022 at 11:59PM HST
Serves as the program manager for the Customer Energy Resources, Operations (CERO) programs division which includes commercial & industrial, small & medium business and residential customers. Plans, organizes, and manages scope, schedule and costs of CERO initiatives for Hawaiian Electric Company, Maui Electric Company and Hawaii Electric Light Company requiring regulatory approvals, customer contracting, and cross-functional/multi-level (internal) management from conceptualization/inception through budgeting, design, approval, procurement, implementation, monitoring/tracking, financial accountability, and regulatory compliance.
  • Plans, organizes, and manages program tasks associated with budgeting, design, approval, procurement, implementation, monitoring/tracking, financial accountability, and regulatory compliance. Provides project management support and work direction for team members in meeting program milestones. Develops and maintains project schedules. Develops necessary business and technical strategies required to meet program goals. Solves problems to ensure attainment of program goals.
  • Oversees the daily direction, task execution and risk assessments of a project. Conducts inspections and approvals of customer sites for participation in CERO programs. Prepares and evaluates Request for Proposals for consultant services in connection with Demand Response activities and program implementation. Administers contracts with consultants, contractors, vendors and suppliers. Performs financial analyses of bids, vendor and customer contract negotiations, project alternatives and recommendations.
  • Provide support to the Hawaiian Electric Companies CERO programs operations, market research, rate design for price response, and market and technical data development for planning and analysis for interoperability and integration with other departments.
  • Conducts technical studies, evaluations, technical planning and engineering support in the development of CERO programs. Provides consultation services and site and field surveys for residential, commercial and industrial customer's facilities. Researches and assesses CERO technology performance and its verification/validation of data. Develops economic analyses of CERO options for new projects and computer programs and methodologies for marketing representatives to prepare economic analyses for customers and for use by engineering consultants and architects.
  • Work with inter-departmental group such as but not limited to Regulatory Affairs, Accounting & Finance, Government Relations, Legal, Information Assurance, System Planning, and System Operation, to obtain review and secure approvals necessary for program implementation.
Knowledge Requirements
  • Engineering or Business Administration degree from an ABET-accredited college or university is required and direct experience in energy service is preferred.
  • Working knowledge of power systems engineering, marketing and pricing rate design principles and concepts, project management and coordination, usually acquired through college level courses or equivalent experience.
  • Project Management Professional (PMP) or Certified Energy Manager (CEM) certifications or thorough knowledge of program management and project engineering principles and concepts usually acquired through college-level training, program engineering experience, and/or via experience with services provided by Energy Service Companies or other utility companies.
  • Ability to perform detailed financial analysis using skills usually obtained through completion of Engineering Economics, Capital Investment courses, or similar collegiate course work. Additional course work in Finance, Accounting and Marketing would be desirable.
  • Ability to perform independent research and work in a creative, innovative, and motivated fashion.
Skills Requirements
  • Demonstrated knowledge and skill with business contracts including the solicitation, negotiation, and management of contracts.
  • Demonstrated analytical and administrative skills for such tasks as preparing and monitoring project requirements and resolving cost and time constraints, conflicting priorities.
  • Must be a self-starter with a clear ability to research, plan, organize, execute, and report on work with minimal supervision.
  • Effective written, oral, and presentation skills. Demonstrated ability to work as a team leader in a matrix organization with team orientation.
  • Demonstrated ability to manage projects within budget and time constraints.
  • Strong interpersonal skills to influence and persuade various groups or individuals.
  • Must have or be able to qualify for State of Hawaii driver's license in order to travel to customer sites on a frequent basis. Must meet the standards for frequent required driving positions stated in the Hiring Standards for Required Driving Positions policy. These standards may be adjusted periodically to meet business and safety objectives.
Experience Requirements
  • Several (3-5) years of experience in project or program management involving economic analysis and the technical design review and supervision of engineering and/or IT consultants, preferably within the electric utility industry.
Role: Professional
Number of Vacancies: 1
Work Schedule: Monday - Friday
Work Hours: 7:30 am - 4:00 pm
Lunch: 30 Minutes
Location: Downtown Honolulu – Oahu
Pay Range: The hiring range for the Program Manager [Req ID 7522] position is $79,200 to $101,000. The person selected will be placed according to his/her skills and qualifications.
About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs. 
The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position. 
Should there be no candidates with this experience, the company may consider applicants without such experience who meet the knowledge/skill requirements. If such a candidate is hired, he or she will initially be placed on a development plan commensurate with his/her education and experience level.  
Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.
EEO Statement
Hawaiian Electric Companies is an equal employment opportunity/affirmative action employer. We actively seek diversity among our employees. We do not discriminate on the basis of age, race, color, religion, sex/gender (including gender identity/expression), ancestry/national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws. We further encourage individuals with disabilities, minorities, veterans and women to apply.
Hawaiian Electric Companies complies with Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.
Affiliate Disclaimer
Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light (“Company”) are Hawaii Public Utilities Commission (“PUC”) regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC’s Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.

By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount equivalent to twenty-five percent (25%) of your base annual compensation.  

In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company. 

Affiliate is defined as “any person or entity that possesses an ‘affiliate interest’ in a utility as defined by section 269-19.5, Hawaii Revised Statutes (“HRS”), including a utility’s parent holding company, except as otherwise provided by HRS section 269-19.5(h).”

Affiliate-Related Entity is defined as “a third party that provides electricity-related services in a regulated utility’s service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge.” 

For a current list of all Affiliates and Affiliate-Related Entities, please see:

This list may be amended, updated or revised from time to time without notice.