You are viewing a preview of this job. Log in or register to view more details about this job.

Client HR Coordinator

Who We Are
Since we opened our doors in 1994, we've been on our own entrepreneurial journey that has taken us from a small office in Kailua-Kona to one of Hawaii's most successful companies. Today our team is bigger, but our purpose remains: Empowering employers to succeed in Hawaii. For more information about our purpose and solution, visit
By joining us, you're becoming a member of our #PROhana. Being a part of the #PROhana includes working for an high performing organization and service culture, that has been recognized as one of Hawaii's Best Places to work for 16 years. If you're an individual that values and has a high bar of excellence, empathy, ownership mentality, resourcefulness, and tenacity, we want to hear from you! To learn more about our culture and other career opportunities, visit
Role Overview
The Client HR Coordinator primarily supports the Client HR Team, and secondarily the Legal and Compliance Team; in their respective missions to serve as trusted advisors to our Clients by providing strategic HR and Compliance guidance in order to minimize our Clients' regulatory exposure. This role will be responsible for communicating with and assisting multiple team members with the preparation of documents, reports and communications. This role is hybrid, based in Honolulu, HI.
  • EPLI Support - Supports the Legal and Compliance Team in the administration of EPLI claims, including updating tracking spreadsheets, drafting letters and other administrative tasks.
  • EEO & VETS Reporting - Supports the team responsible for annual EEO and VETS reporting (on behalf of Clients), including gathering applicable information from Clients and uploading it to the Company's tracking platforms, generating reports and meeting filing deadlines.
  • Accurate & Timely Generation of Documents for Clients & File Organization - Assist and support Legal (including HR Consultant Team) and Compliance with locating, preparing and/or sending to Clients any requested reports, forms, templates, plans, fact sheets and written materials. This includes maintaining an organized online filing system for corporate governance documents, vendor contracts and other legal agreements, in order to ensure and increase accurate information-sharing.
  • Accurate & Timely Generation of Reports to Support Internal Company-Wide Metrics - Assists the Corporate Counsel and Client HR Manager in generating reports (Salesforce and otherwise) to support accurate and timely company-wide and team KPI tracking and reporting. This includes creating, sending, tracking and compiling all Client surveys, feedback and results thereto.
  • Payscale Administration & Support - Assists the HR Consultant Team with PayScale accounts and running PayScale reports for Clients.
  • Handbook Compliance - Assists Handbook Consultants with reviewing and updating Clients' employee handbooks to ensure compliance with federal and state labor laws in a timely and efficient manner.

Requirements & Qualifications:
  • Experience:
  • Proficient with Microsoft and Google programs and applications.
  • 6+ months of experience working in a professional or office setting with multiple demands.
  • Customer service or client-facing experience required.
  • Preferred experience in database management systems such as Salesforce or other CRMs.
  • Paralegal Certification and experience a plus.
  • Human Resources experience a plus.

  • Integrity - Does not ethically cut corners. Remains consistent in terms of what one says and does and in terms of behavior towards others. Earns trust of coworkers. Maintains confidences. Puts organization's interests above self. Does what is right. "Fights fair." Intellectually honest; does not "play games" with facts to win a point.
  • Pragmatism - Generates sensible, realistic, practical solutions to problems.
  • Organization/Planning - Plans, organizes, schedules, and budgets in an efficient productive manner. Focuses on key priorities. Effectively juggles multiple tasks and requests. Anticipates reasonable contingencies. Pays appropriate attention to detail. Manages personal time well.
  • Client Focus - Regularly monitors customer satisfaction. Meets internal and external client needs in ways that provide satisfaction and excellent results. Regarded as visible and accessible by internal and external clients.
  • Team Player - Reaches out to peers to tear down walls or remove roadblocks. Overcomes "we-they" relationships. Approachable. Earns a reputation for leading peers toward support of what is best for the total Company. Cooperates with supervisors and establishes collaborative relationships with peers (without being pushy).
  • Written Communication - Writes clear, precise, well-organized emails, memos, letters, reports and proposals while using appropriate vocabulary, grammar and word usage and creates the appropriate "tone."
  • Likability - Puts people at ease. Warm, sensitive and compassionate. Builds and maintains trusting relationships with internal and external groups. Does not "turn people off." Not arrogant. Exhibits friendliness, sense of humor, genuineness. Even when frustrated, treats people with respect.
  • Ambition. Desires to grow in responsibility and authority.

Benefits & Perks
  • Paid Parental Leave
  • Student Loan Repayment Assistance
  • 401k Company Match
  • Generous paid time off including 7 observed holidays, floating holidays, and paid volunteer time.
  • Company contribution towards individual healthcare plans (medical, drug, vision, and dental)
  • Flexible Spending, Life, and Accident insurance programs
ProService Hawaii is proud to be an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, and local law. ProService is committed to providing access, equal opportunity and reasonable accommodation. If a reasonable accommodation is needed to participate in the job application or interview process, please contact or you may call us at 808-394-8878.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.