Operations Coordinator

Posting Details

• Posted: June 1, 2022
• Full-Time
• Locations
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• Showing 1 location
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• Lihue, HI 96766, USA

Job Details

Description

• Answer telephone calls from customers, shippers, sales reps, and managers and process these calls or direct them to the appropriate party.
• Take sales orders (both internal and external) and enter these orders into the order processing system.
• Produce invoices, bill of ladings, and other documents related to customer orders and inventory transfers shipped to other branch warehouses.
• Assist in successfully resolving customer issues (both internal and external).
• Perform basic reporting functions.
• Interact daily with employees and management.
• Assist with day-to-day clerical activities (filing, scheduling, mail distribution, etc.).
• Analyze data and compile statistical information to assist sales management in reaching volume, financial and distribution goals.
• Generate and prepare various sales related reports using Margin Minder, Microsoft Excel, and PowerPoint Programs.
• Maintain internal sales related databases and Excel spreadsheets for current information and accuracy.
• Provide superior customer service to internal and external customers.
• Help coordinate events including monthly sales meetings, supplier meeting, special events, etc.

• High school diploma or General Education Degree (GED)preferred; related experience or training in customer service; or equivalent combination of education and experience.
• Beverage distribution support experience a plus.
• Proficient in Microsoft Office (Word, Excel, Outlook, etc.).
• Excellent communications skills, both written and verbal.
• Must be detail oriented, with problem solving ability, and strong organization skills.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, and uses hands and fingers to operate a keyboard, mouse, telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

• This job will be performed at the Lihue, Kauai branch.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
• The noise level in the work environment is usually moderate.