Information Technology Support Technician II (DL) - Hilo, Island of Hawai`i
Recruitment Number 22-085TY, Information Technology Support Technician II (DL), SR-15, Hilo, Island of Hawai`i.
Note: These positions require a current and valid driver’s license to operate a motor vehicle.
Summary of Duties
Serves as an independent worker responsible for assisting an IT Specialist in managing, operating, maintaining and monitoring of information technology resources which includes mini/micro, mainframe, network and other computer systems, application software, peripheral devices; providing training and assistance to users on basic system procedures and a variety of mini/micro, mainframe, network and other computer software application programs; writing and editing procedure language; and performs other duties as required.
Minimum Qualification Requirements
Education Requirement: Graduation from high school or GED.
Specialized Experience: Two (2) years of experience in an IT operational entity which demonstrated knowledge of mini/micro, mainframe, and/or network computer components and involved the use of:
- networking equipment (e.g. modems, line drivers)
- various mini and micro computer application programs (e.g., word processing, database, spreadsheets, electronic mail)
- peripheral equipment (e.g., laser printers, disk drives, UPS - uninterruptible power supply)
Substitution of Education for Experience:
1. Successful completion of a two-year degree (e.g., Associate's Degree) from an accredited technical school, college or university in a Computer Science or Information Technology/Electronics/ Networking Technology related field may be substituted for one (1) year of Specialized Experience.
2. Successful completion of a certified program (e.g., Microsoft Windows NT; Novell Netware, etc.) and passing a series of proficiency tests administered at an official testing center which resulted in becoming a certified engineer (e.g., Microsoft Certified Systems Engineer, Certified Novell Engineer) may be substituted for two (2) years of Specialized Experience.
3. A Bachelor's degree in Computer Science, Information Technology/Electronics/ Networking Technology related field or comparable major from an accredited college or university may be substituted for two (2) years of Specialized Experience.
Selective Certification Requirement - Driver's License: For these positions, applicants must possess a current and valid driver's license to operate a motor vehicle.
Supplemental Information
Any additional information may be attached to your online application, submitted by email to Recruitment@courts.hawaii.gov, or mail to the following address: Hawai`i State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawai`i 96813.
Education: If you are using education as a substitute for experience, you must submit a copy of your official transcripts or diploma at the time of application. If you are selected, you will need an official transcript (not a copy) indicating the completion of the training or the awarding of the appropriate degree.