HR Service Center Specialist - Punchbowl campus
Responsibilities
I. JOB SUMMARY/RESPONSIBILITIES:
• Provides exceptional customer service for all human resources programs and services for The Queen’s Health Systems’ (QHS) companies to include but not limited to benefits, compensation, payroll, employment, and employee leave requests.
• Manages and processes day-to-day human resources transactions, is responsible for accurate data entry into HR systems and databases, and ensures accurate transmission of HR data to benefit vendors, unions, HR stakeholders.
II. TYPICAL PHYSICAL DEMANDS:
• Essential: finger dexterity, seeing, hearing, speaking.
• Continuous: sitting, static gripping of an object for prolonged periods.
• Frequent: walking.
• Occasional: standing, stooping/bending, climbing stairs, walking on uneven ground, lifting and carrying usual weight of 1 pound up to 5 pounds, reaching above, at and below shoulder level, frequent gripping of an object.
• Operates computer, calculator, telephone, fax and printer.
III. TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
• Associate’s degree in Human Resources or related field; or (2) two years of experience that provides comparable training and experience in customer service and administrative support may be substituted for education requirement
• Demonstrated proficiency in the use of computer applications including MS Word and Excel.
B. EXPERIENCE:
• In addition to educational requirement, two (2) years of experience in Human Resources or related field that demonstrates the ability to provide excellent customer service with some latitude to work independently while exercising critical thinking to navigate complex tasks; or one (1) year experience in Human Resources or customer service with a bachelor’s degree.
• Experience to demonstrate ability to multi-task and prioritize workload.
• Experience with PeopleSoft and Kronos preferred.
Equal Employment Opportunity
Equal Opportunity Employer / Disability / Vet