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Events & Marketing Coordinator

Position Overview
Hawaiʻi Opera Theatre (HOT) seeks a dynamic, detail-oriented, self-motivated individual to plan, coordinate, and execute all HOT events, both on & off-site, including HOT’s largest fundraising event of the year—Opera Ball—and various events around HOT productions. Manage volunteer needs for events, including front of house volunteers for productions. Oversee & develop content for marketing channels including articles, interviews, photos, and video.
 
Job Functions:
·        Plan and execute all aspects of a wide range of special events and programming for the company, both on and off-site, including HOT’s annual fundraising gala—Opera Ball, donor & patron events, marketing/education events and more, in collaboration with the Director of Advancement, Director of Production, and other department heads as appropriate.
·        Together with the Director of Advancement, produce printed and digital materials such as invitations, programs, letters, emails, announcements and/or other materials required for each event. Liaise with printers and mail houses for production of above materials. Ensure collateral and support materials for event and production needs are requested, delivered and in stock for various events.
·        Track event invites, RSVPS, and attendance against constituent records. Work directly with Patron Services Manager on any ticketing needs for events.
·        Staff the Board Opera Ball Committee, including scheduling meetings, taking meeting notes, distributing materials, following up with committee chairs on planning progress, etc.
·        Provide administrative support for the annual Opera Ball, including pulling target lists from Tessitura, maintenance of Greater Giving platform for Silent Auction, data entry for auction items, production of solicitation and acknowledgement letters, as well as on-site coordination.
·        Create and adhere to event budgets, timelines and report against KPI/revenue goals as established by the Director of Advancement.
·        Oversee & liaise with vendors for events including cost proposals, bookings, and invoices, serving as a day-of point of contact.
·        Work alongside Production Coordinator to recruit, steward and schedule volunteers for Advancement department needs including FOH support at performances, Special Events, Opera Ball, and more.
·        Solicit in-kind sponsorship and donation of goods & services for events, including but not limited to silent auction donations, food & beverage donations, and more.
·        Ensure event sponsors/partners are given proper recognition and agreement terms are fulfilled as it pertains to said event.
·        Oversee ACT II Fundraising Program liaising directly with Joyce Tomonari to provide support of the store. Inventory donated items, produce acknowledgement letters, and occasionally pick up donations. Balance cash box and assist with cashiering as needed. Reconcile day-end sales in Tessitura. Produce weekly content for ACT II promotions. Schedule & plan specialty shopping events.
  • Coordinate and perform administrative activities for Advancement department.
  • Oversee inventory of events equipment, supplies, and donated product including wine & beverages.
  • Provide light reception coverage as needed.
  • Create shot lists for photo & video contractors at events and various projects to align with content development needs. Take photos & videos as needed on iPhone or DSLR camera.
  • Assist with content development for website, newsletters and social media as time permits.
  • Manage migration of donor files from hard to digital copies.
  • Other duties as assigned.
 
Qualifications and Skill Requirements:
 
·        Bachelor’s degree from an accredited college or university. Experience equivalent accepted.
·        Minimum 2 years of experience of related work experience.
·        Outstanding interpersonal skills including the ability to interact and work collaboratively with staff, artists and volunteers in a highly professional, confidential and tactful manner.
·        Ability to set priorities, coordinate multiple projects with tight timelines and meet firm deadlines while maintaining accuracy and a meticulous attention to detail. Project management experience a plus.
·        Experience planning and executing both intimate events for 20-50 people, as well as large scale events for upwards of 500+ attendees. Experience coordinating fundraising events a plus.
·        Ability to take initiative and work independently, utilizing good judgement.
·        Excellent listening and communication skills, both verbal and written, as well as good copywriting and proofreading skills; an individual who is straightforward, articulate, tactful, diplomatic, respectful, and open in communicating with others.
·        Ability to respond to complex requests and provide high-level customer service.
·        Proficiency in Microsoft Office applications; knowledge of Adobe Creative Suite and basic graphic design a plus.
·        Experience working within and updating a database or customer relationship management (CRM) software is a plus, especially with regard to handling sensitive data.
·        Firm grasp of various marketing platforms, channels, and best practices, including social, digital, and email marketing
·        Experience in training and supervising staff, interns, and volunteers.
·        Capable of creating and implementing standard operating procedures.
·        Ability to create, manage, and work within a budget.
·        Ability to attend evening and weekend events as needed.
·        Must have evening and weekend availability to work opera events as needed.
·        Able to lift 45 pounds.
·        Must perform the functions of the position in a safe manner.
 
To apply, please submit a cover letter, resume, and a writing sample relevant to the position’s duties to employment@hawaiiopera.org. No calls please.
Hawaiʻi Opera Theatre is an Equal Opportunity Employer