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Benefits Administrative Assistant (simplicityHR by ALTRES)

simplicityHR by ALTRES, Hawaii's largest HR company, is seeking a full-time Benefits Administrative Assistant to add to our growing team. We are looking for a motivated, individual with critical thinking skills that can think on their feet and solve problems. Handling the administration of various employee benefit plans and assisting with settling unemployment claims can be challenging, but it's an open door to a rewarding career for the right individual.
A family-owned and operated business, ALTRES prides itself on being a destination for talented individuals to strive and grow in their careers. If you think you might be a good fit for this position, don't hesitate to contact us today.


Full-time, Monday to Friday, 8:00am-5:00pm


Honolulu, Oahu


  • Answer telephone calls on a multi-line phone system and answer general inquiries.
  • Log client interactions in Salesforce.
  • Assist the Benefits Coordinator with receiving and reviewing all department tasks.
  • Handle inquiries or assign tasks to a department team member for processing.
  • Review and send forms to the payroll department.
  • Process and handle eligibility forms.
  • Review and monitor all department emails in a timely manner.
  • Receive and coordinate all incoming mail, forms, and information.
  • Receive, review, date, sort, and distribute documents to the appropriate team member.
  • Additional duties will be assigned as necessary.


  • Previous verifiable administrative experience.
  • Must be detail-oriented and able to work in a fast-paced environment processing a high volume of benefits forms.
  • Excellent verbal and written communication skills.
  • High level of customer service.
  • Confident telephone skills.
  • Proficiency with Microsoft Office.