You are viewing a preview of this job. Log in or register to view more details about this job.

Outbound Travel Consultants

Air & Sea Travel
Email

Air & Sea Travel is a travel agency in Honolulu, Hawaii and we specialize in international group escorted tours and customized individual travel. We are looking for 2 positions: Outbound Travel Consultants and Tour Operations . If you love to travel or love to talk to people who loves to travel, this opportunity is for you.

Outbound Travel Consultants (Job-Training will be provided):

Position Summary:

  • Make air, hotel, car, or tour arrangements as requested. Individuals must focus on delivering exceptional customer service at all times. This job description is not intended to contain a comprehensive listing of the activities, duties, or responsibilities required of the position; additional activities, duties, or responsibilities may be assigned.
  • Responsible for completeness of air process from air bookings to final confirmation
  • Monitor airline ticket costs and reservations to determine if budget goals are being met and air blocks, if used, are efficiently utilized
  • Provide the highest degree of customer service within a strong team environment
  • Maintain necessary proficiency for correct operations of all SABRE booking and ticketing and interfacing with Outlook and other IS applications as needed per program
  • Notify Supervisor of any special attention or customer service issues
  • Complete program ticketing as instructed
  • Research destination as needed for success
  • Coordinate and assist with Group or FIT travel and SABRE related bookings as specified
  • Excellent communication skills
  • Sound judgment with attention to detail
  • Time management

Tour Operations (Job-Training will be provided):

Position Summary:

  • Make air, hotel, car, or tour arrangements as requested with local land operations.
  • Responsible for completeness of air & hotel process from bookings to final confirmation
  • Provide the highest degree of customer service within a strong team environment
  • Maintain necessary proficiency for correct operations of all SABRE booking and ticketing and interfacing with Outlook and other IS applications as needed per program
  • Notify Supervisor of any special attention or customer service issues
  • Research destination as needed for success
  • Coordinate and assist with Group or FIT travel
  • Excellent communication skills
  • Sound judgment with attention to detail
  • Time management

Minimum knowledge, skills, and abilities required:

  • Working experience in office operating computer including MS Word, Excel, and e-mail systems.
  • Proficient in English (reading, writing, and speaking) at a business level
  • Proficiency in a second language, preferably Chinese
  • Basic mathematical skills and knowledge
  • Problem-solving and organizational skills
  • SABRE or other GDS experience preferred
  • Familiar with airline processes and procedures
  • Basic understanding of domestic and Intl fares and ticketing

Job Type:

Full-time

Job Compensation:

· $3200.00 per month or above (depending on experience)

· Holiday pay

· Medical Benefits

· 401K

· Bonuses

Please send your resume to us.

Air & Sea Travel Center

50 S. Beretania Street, Suite C-211B

Honolulu, HI 96813

Tel: 808-951-9800

Job Type: Full-time