Technical Laboratory Assistant, Queens Medical Center Punchbowl (DLS Oahu)

About DLS

Diagnostic Laboratory Services, Inc. (DLS) is Hawaii’s largest locally owned and operated medical testing laboratory. DLS is considered a leader in the Hawaii, Guam and Saipan communities we serve. As an integral part of the patient care team, DLS uses state of the art testing and value-based informatics to promote optimal patient care and positively impact patient outcomes.

SCHEDULE

Regular Full-Time Position 
Must be available Sunday through Saturday from 6:00 AM to 2:30 PM to include major and minor holidays.
Must be flexible with schedule changes to meet operational needs.

HIRING RANGE

$18.00 to $22.86 hourly

Actual pay commensurate with experience

JOB SUMMARY

Performs defined preparatory portions of laboratory procedures under the direction of licensed personnel, including administrative, accessioning, processing, testing, instrument maintenance and/or other duties as assigned. May perform waived, Provider Performed Microscopy Procedures (PPMP), and Point of Care Testing (POCT) as authorized by the laboratory director and allowed per CLIA/HAR.

DUTIES AND RESPONSIBILITIES

1. Receives specimens, accessions specimen orders, and processes specimens for testing.
   • Verifies receipt of specimens in Laboratory Information Systems (LIS), including interfaced lab orders.
   • Monitors pending lists and conducts investigation of missing specimens.
   • Verifies accuracy of patient and order information on requisitions for billing and testing purposes.
   • Enters specimen information into LIS.
   • Operates lab equipment such as but not limited to centrifuges, vortex mixers, etc.
   • Informs supervisor of occurrences affecting lab tests, such as, but not limited to, specimen quality, equipment problems or unusual patient data.
   • Processes and handles specimens to maintain specimen integrity according to established procedures.
   • Identifies, prepares and processes specimens for testing, transport or shipping, including but not limited to labeling, handling, preserving or fixing specimens.
   • Conducts specimen investigation and troubleshooting.
   • Loads and unloads specimens onto individual testing equipment or lab automation system (LAS), as applicable.
2. Performs waived testing duties as instructed.
   • Performs waived, PPMP, POCT testing and perform preparatory portion of other laboratory testing as authorized by the laboratory director.
   • Preparation of reagents or media following prescribed procedures.
   • Data entry of results and documentation on worksheets, with review by licensed personnel.
   • POCT Trouble Shooting as needed.
3. Administrative and other laboratory duties.
   • Archives and retrieves specimens from storage for add-on testing and discards specimens upon expiration of storage period.
   • Organizes, racks, maintains departmental storage of specimens and disposes of waste items.
   • Processes shipments of supplies, orders and verifies inventory.
   • Move equipment or necessary supplies for lab use.
   • Operates laboratory computer system(s) and performs necessary tasks, which may include the use of various functions to resolve pre-analytical problems and extract pertinent information.
   • Answers telephone, receives and relays messages which may include messages regarding specimen pick-up, laboratory reports, test orders, etc.
   • Maintains files and retrieves material according to established systems and procedures.
   • Keeps abreast of new or revised technical procedures in department's procedure manual.
   • Works with clients and/or departments to resolve problems.
4. Runs instrument Quality Control (QC) and equipment maintenance duties per department Standard Operating Procedures (SOP).
5. Performs specimen collections as needed.
   • May perform Forensic Toxicology specimen collections.
6. Technical Laboratory Assistant I Hospital Duties and Essential Functions
   • Administrative & Laboratory Duties - 10-20%
   • Accessioning/Processing/Receiving - 60-70%
   • Waived, POCT & PPMP and preparatory portion of testing - 5-15%
   • Running Quality Control (QC) Maintenance - 5-15%
   • Specimen Collections - 0-20%
7. Performs other duties as required.
8. Job expectations:
   • Demonstrates clear, audience-focused and effective communication with Aloha.
   • Reads, interprets and writes documents, such as policies, standard operating procedures and reports.
   • Creates a positive work culture and environment.
   • Models organizational values and contributes to quality improvements to support innovation.
   • Builds collaborative relationships with teammates: shares ideas, supports others to achieve goals and has each other’s backs.
   • Follows all safety and health regulations and works in accordance with DLS safety policies and procedures to ensure a safe and secure working environment.
   • Provides excellent customer service to our internal and external customers with compassion and respect.
   • Maintains and values the importance of attendance at work.
   • Stays current on information and requirements to perform the job while embracing continuous learning to improve skills and knowledge.
   • Maintains a high level of confidentiality of information.
   • Uses sound judgement, analytical skills and innovation while problem solving and takes appropriate and timely actions.
   • Demonstrates flexibility and adaptability by adjusting to shifts in priorities, demands, and procedures.

JOB DEMANDS

Typical Physical Demands:

• Requires manual and finger dexterity, eye-hand coordination, corrected vision and hearing to normal range. Distinguishes and identifies color.
• In an eight (8) hour workday requires frequently standing.
• In an eight (8) hour workday requires frequently sitting.
• Requires ability to wear personal protective equipment (PPE), including but not limited to lab coats, gloves, face shields, and respiratory equipment.
• May require keying intermittently up to seven (7) hours a day.
• May require occasional lifting and carrying of supplies weighing up to thirty five (35) pounds.

Typical Working Conditions:

• Work environment includes conditions common to a hospital/laboratory environment, including working directly with potentially hazardous chemicals and/or patients with communicable diseases.  Potential for inadvertent skin, eye, mucous membrane, or parenteral contact with blood or other infectious materials. 
• Generally works in an indoor, air-conditioned area.

QUALIFICATIONS

Education:

Required:

• High School diploma or equivalent.

Preferred:

• Associate’s or Bachelor’s degree in related science field (such as but not limited to Biology, Chemistry, Microbiology, etc.).

Experience:

Preferred:

• Two (2) years patient care or equivalent public contact experience.

Skills:

Required:

• Ability to communicate effectively in English, both in verbal and written form.
• Ability to work both independently and with a team.
• Excellent customer service skills.
• Ability to flexible in a fast paced environment
• Ability to learn laboratory SOP’s.
• Ability to be a strong team player.

Equal Opportunity Employer/Disability/Vet